Churn detection for B2B SaaSRetention on autopilot
Pivtl Catch monitors your customer accounts for inactivity, alerts your team the moment a high-value account goes quiet, and drafts the re-engagement email for you.
14-day free trial · Cancel before it ends, never billed
Everything you need to stop revenue leakage
From telemetry ingestion to AI-drafted outreach, Pivtl Catch handles the full churn-prevention loop.
Detect inactivity early
Pivtl Catch watches every tracked account's activity and flags churn risk the moment engagement starts slipping.
Get Slack alerts
The second a high-value account goes quiet, your team gets a Slack alert with the context they need to act.
AI re-engagement emails
Every alert ships with an AI-drafted email sequence tailored to the account, ready to send in one click.
Health scoring
A single health score per account, calculated from usage telemetry, tells you exactly who to worry about.
Live risk dashboard
See every tracked account's status at a glance: healthy, warning, or at risk, sorted by MRR impact.
Built for B2B SaaS
Send account activity to our REST API from your own backend. It's a direct webhook integration today — native Segment, Mixpanel, and HubSpot connectors are on the roadmap, not yet built.
Simple, transparent pricing
Pick the plan that matches how many accounts you need to protect. Every paid plan includes a 14-day free trial — we'll save your card now but won't charge it until your trial ends.
See Catch in action
The live risk dashboard your team checks every morning, and real samples of the Slack alert and AI-drafted email that ship with every alert.
⚠️ Acme Co (acme.example.com) has gone inactive since Jun 12. MRR at risk: $4,200.
This is the actual alert format Pivtl Catch posts to your Slack webhook the moment an account goes quiet.
Subject: We miss you at Acme Co
Hi there,
We noticed Acme Co hasn't been active since Jun 12. Is everything working the way you expected? Reply to this email and we'll jump on a call to help.
Best,
The team
This is the actual template Pivtl Catch generates and sends — account name and last-active date filled in automatically.
Frequently asked questions
- How long is the free trial?
- 14 days on any paid plan. We ask for your card upfront to save your seat, but you won't be charged until the trial ends — cancel anytime before then and you're never billed.
- Can I cancel anytime?
- Yes — cancel anytime from Settings, no minimum commitment and no cancellation fee.
- What happens to my data if I cancel?
- Your tracked accounts and telemetry stay in your organization for 30 days after cancellation, then are permanently deleted.
- Is there a setup or onboarding fee?
- No. Starter and Pro are self-serve with no setup fee.
- What counts as an account going "inactive"?
- An account is flagged the moment it stops sending activity events to our API relative to its last recorded event — this isn't yet a threshold you can configure per account.
- What makes an account "high-value"?
- Accounts are ranked by the MRR figure you set when you start tracking them — there's no fixed dollar cutoff, you decide who matters most.
Stop losing accounts you never saw go quiet.
Start your free trial14-day free trial · Cancel before it ends, never billed